CQC Registered for Personal Care • Shrewsbury

Exceptional care,
at home.

Home care in Shrewsbury and Shropshire, built around dignity and independence.

Domiciliary Care Services

Support Tailored Around Your Routine

Personal Care & Morning Support

Dignity-first assistance with washing, dressing, grooming, and morning or evening routines in the privacy of your home.

Explore Care Details

Companionship & Social Support

Warm, friendly visits to share a cuppa, conversation, hobbies, and accompaniment to local appointments and walks.

Explore Care Details

Meal Preparation & Nutrition

Freshly prepared, wholesome meals and hydration monitoring respecting dietary needs, cultural tastes, and personal favorites.

Explore Care Details

Medication Prompts & Support

Safe, punctual reminders and support within agreed care plans and strict staff competency controls.

Explore Care Details

Respite Care for Family Carers

Reassuring, reliable relief so dedicated family carers can rest, take a break, or manage personal commitments with complete peace of mind.

Explore Care Details

Wellbeing Visits & Post-Hospital Settling

Support returning home after a hospital stay or ongoing visits to maintain safety, confidence, and independence.

Explore Care Details
Clear & Reassuring Process

How Care Starts With Trinity Havens

01

First Conversation

Phone, WhatsApp, or our simple form — we listen, answer questions, and check availability in your area.

No sales pressure, just practical advice.

02

No-Obligation Home Assessment

Our Registered Manager visits you at home to discuss mobility, routines, timing, and preferences.

No cost, without obligation.

03

Tailored Care Plan

Visit timings, tasks, and contingencies — approved by you before care starts.

Transparent scope, zero surprises.

04

Carer Introduction

We match carers to your personality and introduce them personally, so you feel confident from day one.

Consistent, inducted & verified carers.

Ready to take the first step?

Speak directly with our Shrewsbury care team today on 01743 291 530 or send an initial care enquiry.

Training & Development Team

Because a Certificate Alone is Not Enough — Competence Must Be Proven

“Our directors personally oversee induction, practical competency checks, supervision, and refresher training — because a certificate alone is not enough; competence must be demonstrated in practice.”

Team Leadership

FB
Fred Boakye-Gyabaah
Director, Registered Manager & Nominated Individual

Oversees safe care practice, risk assessments, and hands-on competency sign-offs.

FB
Favour Boakye-Gyabaah
Director of HR & Training

Coordinates workforce recruitment, enhanced DBS checks, mandatory induction, and continuous learning records.

Our Quality & Competency Framework

1

Mandatory Care Induction

Every recruit undergoes rigorous induction covering safeguarding, dignity, infection prevention, moving & handling, and emergency response before any home visits.

2

Practical Competency Checks

Classroom learning is only the first step. Our directors personally evaluate real-life practical competency before any carer is permitted to work independently.

3

Direct Director Leadership

Fred and Favour Boakye-Gyabaah are qualified train-the-trainer specialists, actively supervising delivery and maintaining high clinical-grade standards.

4

Ongoing Spot-Checks & Refreshers

Regular observational spot-checks, unannounced quality visits, and refresher modules keep our care standards consistent and dependable year-round.

Note: Trinity Havens delivers in-house training for its employed care workforce in line with Care Certificate standards.
Regulated Care Provider

Regulated by the Care Quality Commission (CQC)

Trinity Havens Ltd is officially registered with the Care Quality Commission to provide Personal Care (Registration date: 12 March 2026 • Location ID: 1-27216741196).

Regulatory Status Notice

As a newly registered care provider, our Shrewsbury service has not yet undergone its first comprehensive inspection. In compliance with CQC regulations and UK advertising standards, we do not publish or imply any rating until an official inspection report is published.

View Trinity Havens on Official CQC Website

Safe Care & Safeguarding

Robust safeguarding protocols, fully vetted staff with enhanced DBS checks, and strict incident reporting procedures.

Effective Support

Care delivered in line with assessed needs, regular reviews, and active communication with healthcare professionals where agreed.

Caring & Dignified

Respecting personal dignity, privacy, and cultural choices at all times. We listen with compassion and empathy.

Responsive & Flexible

Personalised care packages that adapt easily as needs change or as independence increases.

Well-Led Governance

Hands-on Registered Manager oversight, structured audits, transparent documentation, and a culture of continuous learning.

Local Shrewsbury & Shropshire Care

Areas We Cover Across Shropshire

From our Shrewsbury office, our care teams visit across the town and neighbouring Shropshire communities.

SY3

Bicton & Montford Bridge

Shropshire West
SY5

Dorrington & Condover

Shropshire South
SY5

Pontesbury & Minsterley

Shropshire South-West
SY4

Shawbury & Hadnall

Shropshire North-East
SY4

Wem & Surrounding Villages

Shropshire North

Not sure if your specific address is covered?

Give our team a quick call to check availability for your postcode.

No-Obligation Initial Enquiry

Ready to Discuss Care at Home in Shrewsbury?

Call our local office directly or submit a confidential care enquiry. We are here to support your family with dignity and peace of mind.