Caring Hands, Supporting Hearts
Trinity Havens Ltd was founded with a clear, heartfelt commitment: to deliver exceptional, dignified home care across Shrewsbury and Shropshire that families can trust completely.
Built on Family Values & Real Accountability
Trinity Havens is run not as a distant agency, but as a local, hands-on, values-led care service anchored right here in Shrewsbury — every policy, training module, and visit shaped by our belief that care should be gentle, respectful, unhurried, and safe.
Our Guiding Principle
“We treat every client just as we would wish our own parents and loved ones to be treated — with gentleness, competence, and unwavering respect.”
Our Five Core Values
Trust • Compassion • Excellence • Competence • Family
Trust & Transparency
We are completely honest about what we can deliver, with transparent care plans and open family communication.
Dignity & Compassion
We treat every client with the utmost respect, preserving independence, privacy, and personal choices.
Excellence in Care
We uphold rigorous CQC standards, continuous quality assurance, and uncompromised safety across every home visit.
Practical Competence
We invest heavily in hands-on carer training and real-life competency checks before any carer works independently.
Home & Family
We support clients to remain safely in their cherished homes, easing pressure and bringing peace of mind to relatives.
Our Training & Development Team
At Trinity Havens, workforce learning is a cornerstone of safe, dignified care. Our Directors lead our internal Training & Development function with hands-on dedication.
Fred Boakye-Gyabaah
Director, Registered Manager & Nominated IndividualLeads operational delivery, safe practice, and regulatory compliance. Holds Registered Manager qualifications and actively participates in competency evaluations and staff development.
Favour Boakye-Gyabaah
Director of HR & TrainingCoordinates workforce recruitment, comprehensive induction, mandatory learning modules, and competency verifications across the Shrewsbury care team.
Our Stance on Workforce Competence
“Our Training & Development Team supports staff from induction through mandatory learning, practical competency checks, supervision and refresher training. We invest in safe, confident care workers — because a certificate alone is not enough; competence must also be demonstrated in practice.”